Need help shoppy

[ElCacas23]

Hello, what can I do if I buy something in shoppy with ethereum but it stays in awaiting payment, i sent an email to shoppy, but I would like to know how long they take to respond to the email or what can I do, sorry if it's misspelled I'm using a translator

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This is a bump

 

[ZYPNET]

contact with the shop owner if he received the payment maybe he can help you

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